Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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FAQs

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Frequent Questions

What services does Exfactor Infosys provide?

We offer complete ERP services including SAP Business One and Odoo implementation, customization, integrations, cloud hosting, consulting, and long-term support. We also build custom web and mobile applications.

Which ERP platforms do you specialize in?

We specialize in SAP Business One and Odoo, offering end-to-end services on both platforms — from initial setup to post-implementation support.

Do you provide cloud hosting for ERP systems?

Yes, we provide secure cloud hosting for both SAP Business One and Odoo. Our services include monitoring, backups, performance tuning, and disaster recovery planning.

Can you customize ERP modules to match our business workflow?

Absolutely. We develop custom modules, automate workflows, create reports, and tailor features to match your exact operational needs — in both SAP B1 and Odoo.

Do you integrate ERP with third-party systems?

Yes. We integrate ERPs with payment gateways, eCommerce platforms, CRM systems, inventory tools, HR systems, and mobile apps. We also build custom APIs and middleware when needed.

Do you provide user training for SAP and Odoo?

Yes. We offer end-user and admin training, documentation, onboarding support, and guidance on best practices to help your team adopt the system smoothly.

What industries do you serve?

We work with businesses in trading, manufacturing, retail, logistics, warehousing, finance, and service-based sectors across Sri Lanka, Asia, and Africa.

Do you offer post-implementation support?

Yes. Our support team handles troubleshooting, bug fixes, enhancements, performance monitoring, version upgrades, and user assistance.

Are your solutions suitable for small and medium businesses?

Yes. Both SAP Business One and Odoo are highly scalable and ideal for SMEs. You can start small and expand as your business grows.

Can you migrate data from our old system?

Yes. We handle data migration from spreadsheets, legacy systems, or previous ERP platforms. All data is validated for accuracy and completeness.

Do you offer custom mobile applications connected to ERP?

Yes. We build mobile apps that integrate with SAP and Odoo to support field operations, sales teams, distribution management, and real-time reporting.

Can we contact you for a consultation even if we are not ready to start yet?

Of course. You can speak with our team anytime for guidance, ERP evaluation, or understanding which system fits your business needs. No commitment required.

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Our Support Team
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Collaborate with us to deliver powerful ERP solutions. We support global and regional partners with consulting, integrations, cloud hosting, and technical expertise to strengthen your service offerings.

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For Partners

For Partners
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Whether you’re implementing SAP B1 or Odoo, our team guides you through every step — from setup and customization to support and training. We ensure your ERP works exactly the way your business needs.

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For Customers

For Customers
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Grow faster with flexible, scalable ERP and workflow solutions designed for emerging businesses. We help startups automate operations, reduce manual work, and build a strong digital foundation.

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For Startups

For Startups